Free Ground Shipping on most orders over $49
- Choose "Standard Ground" as delivery method for Free Shipping.
- Very large and oversized packages may require additional shipping charges. Please see product description page or shopping cart.
- Valid only on shipments to Lower 48 states.
- Free shipping limited to 70 lb. per box.
- Items may be shipped via USPS or UPS depending on availability.
Verified credit card orders shipped via Standard Shipping typically arrive in 3-8 business days. Most Texas orders arrive in just 2-3 business days. No delivery on weekends. Express shipping requires regular fees.
Express Delivery Options
- Expedited shipping rates are determined by weight and zone. Shipping estimates will show in your checkout screen.
- Large packages may require additional shipping charges. See product description page or shopping cart.
- All delivery times are measured in business days.
Fast Shipment Guaranteed
In-stock items ship no later than the following business day after verification.
Your GuaranteeIf we fall short of our Delivery Guarantee, we’ll refund your shipping charges and give you an additional 10% discount off your next order placed within 90 days. $100 max value.
Orders for in stock items received and verified by 6am Central Time Monday through Friday ship same day. If we fall short of our delivery guarantee, we will refund your shipping charges and give you an additional 10% off your next order placed within 90 days. $100 max value.
o 2 Day Service to Lower 48 US States
· Delivered within 2 business days after clearing verification, guaranteed.
o 3 Day Service to Lower 48 US States
· Delivered within 3 business days after clearing verification, guaranteed.
o Standard ground to Lower 48 US States
· Delivered within 3-8 business days after clearing verification, guaranteed. Most Texas orders typically delivered 2-3 days after clearing verification.
o School Delivery 2-3 Days by 3:30pm
· Orders placed before 6am delivered within 1-2 business days after clearing verification, guaranteed.
o School Delivery 1 Day by 3:30pm
· Orders placed before 6am delivered same business day after clearing verification, guaranteed. Please note verification process on first-time internet orders may delay order)
o Emergency Repairs 2 Days by 3:30pm
· Instruments dropped off at the store repaired and delivered back to school within 2 business days. 2 Day service only available on normal repairs. Extensive repairs may require a longer time.
Please note that your selected class of service must be available with UPS/USPS. The day your order is placed does not count as the first business day. Freight and USPS orders are not included. This offer excludes APO, FPO, and PO Boxes which must ship USPS.
Orders placed on Saturdays, Sundays, or holidays will be processed beginning the next business day.
In-stock items on your order will ship right away. We will then ship any backordered items as we receive them. Please note that this does not increase your shipping charge.
If you prefer to have the entire order held until backordered items are available, we can accommodate your request. Simply call us and we will set the order up for you.
Please note that if a package item on your order is backordered, any items associated with that package item may be held until it becomes available.
Verification may include credit card verification, address verification and credit card approval. Verification typically takes 2-24 hours.